Privacy Policy for GemPix2 AI

Last Updated: January 2025

Introduction

Welcome to GemPix2 AI, an advanced AI-powered image generation platform that transforms your creative ideas into stunning visual content. Your privacy and data security are fundamental to our service, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Information We Collect

1. Account Information

• What We Collect: Name, email address, username, and profile information you provide during account creation
• Purpose: To create and manage your account, provide customer support, and enable platform features

2. Usage and Generation Data

• What We Collect:
  • Text prompts and image inputs you provide for AI generation
  • Generated images and creation history
  • Platform interactions, features used, and session data
  • Credit usage and generation statistics
• Purpose: To provide AI image generation services, improve our GemPix2 AI model, and enhance user experience

3. Subscription and Payment Information

• What We Collect:
  • Payment method details (processed securely by Stripe)
  • Billing address and subscription preferences
  • Transaction history and credit purchases
• Purpose: To process payments, manage subscriptions, and provide billing support

4. Technical Information

• What We Collect:
  • Device information (type, operating system, browser)
  • IP address and location data
  • Performance and error logs
• Purpose: To optimize platform performance, ensure compatibility, and provide technical support

5. Cookies and Tracking Technologies

• What We Collect: Preference settings, session tokens, and analytics data
• Purpose: To maintain login sessions, remember your preferences, and analyze platform usage

How We Use Your Information

AI Image Generation

• Process your text prompts and image inputs to generate AI artwork using our GemPix2 model
• Store your creation history and generated images according to your subscription plan
• Provide download and sharing capabilities for your creations

Account Management

• Manage your subscription tiers (Free, Lite, Pro monthly/yearly)
• Track and manage your monthly credit allocations and usage
• Send important account notifications and updates

Service Improvement

• Analyze usage patterns to improve our AI models and platform features
• Conduct research and development for new creative tools and capabilities
• Optimize platform performance and user experience

Communication

• Send subscription-related notifications and billing reminders
• Provide customer support and respond to inquiries
• Share important platform updates and new features (with your consent)

Data Storage and Security

Security Measures

We implement industry-standard security practices including:

• End-to-end encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and monitoring
• Payment processing through PCI-compliant providers (Stripe)

Data Retention

• Generated Images: Stored according to your subscription plan (7 days for Free users, permanent for paid subscribers)
• Account Data: Retained while your account is active and for a reasonable period after closure
• Payment Records: Maintained for tax and legal compliance requirements

Geographic Location

Your data is securely stored in data centers with appropriate privacy protections. We comply with applicable data protection laws in the jurisdictions where we operate.

Your Rights and Choices

Account Control

• Access and update your account information
• Download your generated images (subject to plan limitations)
• Delete your account and associated data

Communication Preferences

• Opt out of marketing communications
• Manage notification settings
• Control cookie preferences through your browser settings

Data Portability

You may request a copy of your personal data in a machine-readable format, subject to technical feasibility.

Information Sharing

We do not sell your personal information. We may share information only in these limited circumstances:

Service Providers

We work with trusted third-party services including:

• Stripe: For secure payment processing
• Cloud Infrastructure Providers: For reliable service hosting
• Analytics Services: For platform improvement (anonymized data only)

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse of our services

Subscription-Specific Privacy Practices

Credit System and Expiration

• Monthly Allocation: All subscription tiers receive monthly credit allocations
• Credit Expiration: Credits expire monthly regardless of subscription type (annual subscribers also receive monthly credit refreshes)
• Usage Tracking: We monitor credit consumption to provide accurate account status

Plan-Specific Features

• Free Plan: Generated images include watermarks; 7-day history storage
• Paid Plans: No watermarks; extended or permanent history storage
• Pro Annual: Special 4-credit pricing for all AI models and tools

Children's Privacy

GemPix2 AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

International Data Transfers

If you access our service from outside our primary operating jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email or platform notification
• Obtain consent for material changes where required by law

Contact Us

For privacy-related questions, concerns, or requests, please contact us at:

Support: [email protected]

Your Consent

By using GemPix2 AI, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your creative journey!